As stated in our 'Terms and Conditions' page if the user download the Find Panditji's (Powered by Spiritual Energy Pvt. Ltd.) application then by default all the rules and regulations, terms and conditions, cancellation and refund and return policy comply to them- as a user you are expected to read them carefully before using the application. The app itself, and all the trade marks, copyright,
database rights and other intellectual property rights related
to it, still belong to Biz-Insights IT Solutions.
Refund and Replace Policy of Find Panditji:
(a) Find Panditji does not provide any refund once the order is placed or the services used by You. However, if the amount is wrongly paid by the user, then the money would be tranferred to their Find Panditji wallet. To claim this amount in their wallet users have to write a mail to Find Panditji support team at support@findpanditji.in
(b) All eligible refunds shall be made within fourteen business days from the date of receipt of
request. However, the same is subject to transaction and processing time taken by bank/payment gateway.
(c) In case of double payment made by mistake against the single order, one payment will be refunded to user's Find Panditji wallet.
(d) All eligible refunds will be made after deducting the transaction charges levied by the bank and or the payment gateway, the cost of shipping or courier charges (back and forth), customs duty and/or another charges that may have been borne by Find Panditji in processing and/or delivering the service, as applicable.
(e) All the services offered by Find Panditji are non-returnable.
(f) Find Panditji does not provide the feature of cancelling the order once placed by You.
Changes in Refund and Return Policy
We may update our policy for Return and Refund
from time to time. Thus, you are advised to review this page
periodically for any changes.